Specified Commercial Transactions Law

Store Information

Shop NameCrystal Vesta
DealerCrystal Vesta
Sales managerRie Tajiri
Location860-0847 Kumamoto, Kumamoto City, Chuou-Ku, Kamibayashi 3-38 Palatioal Ikoma2-1F
Phone Number096-352-8090
E-mail Addressshopmaster@angelvesta.nl.shopserve.jp
Licensing and qualificationsNot rewuired
Sales volumeProduct will be limited stock. If products you order is out of stock, we will contact you in the phone or e-mail.
Necessary fee other than the commodity priceI am afraid but, "shipping cost" and "transfer fee" are to be take care by purchasers.
Payment expirationPlease pay within two weeks after the date of the order. If the payment within 2 weeks from your order can not be confirmed, we will cancel your order.
Time of deliveryWill be shipped within three business days from your order (after payment confirmed).

About returned goods and defective goods

Deadline and conditionsWill be within 7 days from the commodity arrival day.
If deadline passes, we are not able to accept returned goods and exchange request.
Return shipping costIf it's because of the customer's personal preferences, we will not be able to pay. However , defective goods exchanges and wrong item delivery exchanges will be taken as our burden.
DefectiveWe will do our best to make absolutely sure to keep quality of the product, but if the item has been damaged by any chance stain, please contact us within 7 days after the delivery. We will immediately allowed to returned or exchanged.(In this case we will pay for postage.) Please note that we are not able to accept your request if it has elapsed from the item arrival 7 days or more.
Shipping of returns by the circumstances of the customer, will be paid by the customer.
If you would like to exchanges or returns, please contact us by E-mail.

About payment

Payment methodThe bank transfer is available.
Payment deadlinePlease pay within two weeks days after your order.